Privacy Policy

Effective Date: October 7, 2025
Last Updated: October 7, 2025

At Man-Mud, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from www.man-mud.com (“Site”).
By using our website, you agree to the practices described in this policy.

  1. Who We Are

Man-Mud is a natural skincare company based in California, USA. We create and sell 100% natural, additive-free skincare products designed to promote wellness and rejuvenation.

  1. Information We Collect

We collect personal and non-personal information to help us process orders, improve customer experience, and communicate effectively.

  1. Personal Information

When you visit or purchase from our Site, we may collect:

  • Contact Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details, payment gateway tokens, or PayPal credentials (processed securely via third-party payment processors; we do not store card details).
  • Account Information: Login credentials if you create an account on our Site.
  • Communication Data: Messages, inquiries, or feedback sent to our support team.
  1. Non-Personal Information

We also collect data automatically when you visit our Site, such as:

  • IP address, browser type, and operating system.
  • Date and time of access.
  • Pages visited and time spent on the Site.
  • Referral URLs or search terms.

This data helps us analyze traffic patterns and improve our website’s performance.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process payments, fulfill purchases, and deliver products.
  • Customer Support: To respond to your inquiries or requests.
  • Email Marketing: To send product updates, promotional offers, or newsletters (only if you’ve opted in).
  • Personalization: To enhance your browsing and shopping experience.
  • Analytics: To understand customer preferences and improve our website’s usability.
  • Legal Compliance: To comply with applicable laws, regulations, or law enforcement requests.
  1. Cookies and Tracking Technologies

  • Our website uses cookies, small files stored on your device, to improve user experience and analyze website traffic.
  • Cookies help us remember your preferences, such as language, shopping cart items, and login sessions.
  • You can control or disable cookies in your browser settings. However, some features of the Site may not function properly if cookies are disabled.
  1. Sharing Your Information

We value your privacy and never sell or rent your personal information.
We may share limited information only with trusted third parties who help us operate our business, such as:

  • Payment processors (to complete transactions securely)
  • Shipping partners (to deliver your orders)
  • Email marketing platforms (to manage newsletters and promotions)
  • Analytics services (e.g., Google Analytics)

These third parties are obligated to protect your information and use it only for the purposes we authorize.

  1. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders,
  • Maintain your account, or
  • Comply with legal or tax obligations.

When data is no longer needed, it is securely deleted or anonymized.

  1. Your Rights

Depending on your location, you may have certain rights under privacy laws such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA).

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data (“Right to be forgotten”).
  • Restriction: Limit how your data is processed.
  • Withdrawal of Consent: Opt out of marketing communications at any time.
  • Data Portability: Request your data in a structured, machine-readable format.

To exercise these rights, contact us at man-mud@outlook.com. We will respond within 30 days.

  1. Email Communications

By subscribing to our mailing list, you consent to receive updates, promotions, and skincare tips from Man-Mud.
You may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails or contacting us directly.

  1. Data Security

We take data security seriously.
Your personal information is stored on secure servers protected by encryption, firewalls, and access controls.
Payment information is processed using industry-standard SSL (Secure Socket Layer) encryption and handled by PCI-compliant payment processors.

While we do our best to safeguard your information, no online transmission or storage system is 100% secure. You acknowledge this inherent risk by using our Site.

  1. Third-Party Links

Our Site may contain links to third-party websites or services for convenience (e.g., social media or payment gateways).
Man-Mud is not responsible for the privacy practices, content, or policies of these external sites. We encourage you to review their individual privacy policies before interacting with them.

  1. Children’s Privacy

Our products and website are not intended for children under 13 years of age.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

  1. International Users

If you access our Site from outside the United States, please note that your information may be transferred to, processed, and stored in the U.S., where privacy laws may differ from those in your country.
By using our Site, you consent to this transfer and processing.

  1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
All updates will be posted on this page with a revised “Effective Date.”
Please check this page regularly to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or how it’s used, please contact us:

We’re committed to maintaining transparency, trust, and your peace of mind.

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